- Niharika Gases Technology is committed to delivering reliable, safe and high-quality CO₂ and dry-ice technology solutions.
- Every machine undergoes appropriate inspection and testing before dispatch.
- The company continuously works to improve machine performance, efficiency and reliability.
- Customer feedback is considered as an input for product improvement.
Quality
Safety
Reliability
Customer Service
- Customer complaints are acknowledged promptly and technical complaints are investigated systematically.
- Genuine warranty issues are handled according to the agreed warranty terms.
- Customers receive clear information regarding operation, maintenance and safety.
- Safety is given priority in machine design, manufacturing, installation and servicing.
- Employees and technicians are required to follow applicable safety procedures.
- CO₂-related equipment is operated and serviced only according to approved procedures, with safety instructions and warnings provided with the equipment.
- Warranty coverage is clearly stated in applicable quotations and invoices.
- Warranty does not cover damage caused by improper operation, unauthorized modification, negligence or external causes.
- Service visits and replacement parts are documented, and repeated technical problems are reviewed by the engineering team.
- Employees are expected to maintain professionalism, honesty and discipline.
- Technical staff follow approved engineering and safety procedures.
- Respectful behaviour toward colleagues, customers and suppliers is mandatory, and confidential company and customer information is protected.
- Suppliers are selected based on quality, reliability, technical capability and commercial terms.
- Critical components are inspected before use wherever required.
- Supplier performance is periodically reviewed.
- The company aims to minimize material wastage and unnecessary energy consumption.
- CO₂ handling and dry-ice operations follow applicable safety and environmental requirements.
- Responsible disposal and recycling practices are followed wherever applicable.
- Niharika Gases Technology conducts business with honesty, transparency and integrity.
- Employees must not offer or accept improper benefits in connection with company business.
- Commercial commitments are communicated accurately to customers.
- Every machine, service and customer experience is treated as an opportunity for improvement.
- The company regularly reviews machine failures, customer complaints, production quality, service performance, energy efficiency and component reliability.
Company Statement
Niharika Gases Technology is committed to delivering safe, reliable and innovative CO₂ and dry-ice technology solutions through quality engineering, responsible business practices and dedicated customer service.
Niharika Gases Technology is committed to delivering safe, reliable and innovative CO₂ and dry-ice technology solutions through quality engineering, responsible business practices and dedicated customer service.
NIHARIKA GASES TECHNOLOGY